對預訂機票的答復
我們很抱歉地通知你們，英國航空公司9372航班已經客滿，目前沒有退票。
我們可提供幾個有現座的機會供選擇。泛美航空公司16：15的航班（航班號：PA763）現有座位。環球航空公司18：45也可提從服務（航班號：TW2377）。這次航班于當地時間21：15分到達紐約。
早上還有幾次航班，但是我們認為你更喜歡下午的航班。
Paris Tours,
2721 Rue St. Pierre
75018 Paris
10th September, 19--
Dear Sirs:
We regret to inform you that Filght BA 9372 is fully booked, and there
are at present no cancellations. We can suggest alternatives where there are seats available. The 16:15 flight by carrier Pan American Airways (Flight No. PA763 ) has seats available.
There is a TWA service available at 18:45 (Flight No. TW2377), also. This arrives in New York at 21:15 local time.
There are flights available in the morning, but we presume you would prefer an afternoon flight.
Yours faithfully,
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